Terms of Service

1. Company Information

Segura IT Solutions Ltd, trading as Addresso (UK company registration 12567218), provides the Addresso UK address lookup API ("the Service") subject to the following terms. By creating an account or using the Service, you agree to be bound by these Terms.

Company address: 4 Swallowood Ct, Rotherham, S63 6HS. VAT registration: 347724479.

2. Service Description

Addresso provides a RESTful API for UK address lookups, including postcode search and address search, powered by the Royal Mail Postcode Address File (PAF) dataset. The Service allows you to:

• Look up addresses by postcode
• Search addresses by name, street, town, or organisation
• Retrieve structured, formatted UK address data
• Manage API keys and monitor usage via a web dashboard

3. Account Registration

To use the Service, you must create an account and set up an organisation. When registering, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Keep your password and API keys secure and confidential
• Accept responsibility for all activities under your account and API keys
• Notify us immediately of any unauthorised access

We reserve the right to suspend or terminate accounts that violate these Terms or contain false information.

4. Credits & Payment

Access to the API is provided on a prepaid credit basis. By purchasing credits, you agree that:

• Credits must be purchased upfront by card payment before use
• Each API lookup consumes one credit from your balance
• Credit packs are non-refundable once purchased, except where required by applicable law
• Credits expire 12 months from the date of purchase. Any unused credits remaining after 12 months will be forfeited automatically
• Prices are displayed excluding VAT; UK VAT at the prevailing rate (currently 20%) will be added at checkout
• All payments are processed securely by Stripe. Your payment information is subject to Stripe's terms and privacy policy
• We reserve the right to change credit pack pricing with reasonable notice. Existing purchased credits are not affected by price changes

Once credits are exhausted, API requests will be declined until further credits are purchased.

5. Royal Mail PAF Data Licence

The address data returned by the Service is sourced from the Royal Mail Postcode Address File (PAF). By using the Service, you acknowledge and agree that:

• The PAF data remains the intellectual property of Royal Mail Group Ltd at all times. No ownership of the underlying data is transferred to you
• Addresso (Segura IT Solutions Ltd) is a licensed Solution Provider, granting you access to PAF data solely through the Service for your internal business purposes
• You may not redistribute, resell, sublicense, or make the raw PAF data available to third parties
• You may not use the data to create or maintain a standalone address database
• You may use the data to populate your own records (e.g. customer addresses, delivery addresses) in the normal course of business
• Your use of PAF data is subject to Royal Mail's end-user terms. If Royal Mail's licence terms change in a way that affects service delivery, we will notify you with reasonable notice

Royal Mail, PAF, and the Cruciform are registered trademarks of Royal Mail Group Ltd.

Geolocation data (latitude and longitude) is sourced from the Office for National Statistics (ONS) Postcode Directory. This data contains OS data © Crown copyright and database right 2025 and is licensed under the Open Government Licence v.3.0.

6. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose or in violation of any laws
• Attempt to gain unauthorised access to any part of the Service
• Use automated systems to excessively burden the Service or circumvent rate limits
• Redistribute, resell, or sublicense API access or PAF data to third parties
• Use the Service to build a competing address lookup product
• Interfere with or disrupt the Service infrastructure
• Share API keys with unauthorised parties
• Misrepresent your identity or affiliation

7. Service Availability

• We aim for high availability but provide no uptime guarantee
• The Service may be temporarily unavailable during maintenance or infrastructure updates
• We commit to reasonable recovery operations for extended unplanned unavailability
• This agreement excludes faults arising from your actions, third-party services, or internet outages

8. Intellectual Property

The Service, including its design, features, code, documentation, and branding (excluding PAF data and user content), is owned by Segura IT Solutions Ltd and protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our written permission.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:

• The Service will be uninterrupted, secure, or error-free
• Address data will be 100% accurate or complete at all times
• The Service will meet your specific requirements
• Any defects in the Service will be corrected within a specific timeframe

While we use official Royal Mail PAF data and strive for accuracy, address data may occasionally contain errors or omissions. You are responsible for verifying address data where accuracy is critical.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SEGURA IT SOLUTIONS LTD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE PAST 12 MONTHS, OR £100, WHICHEVER IS GREATER.

11. Indemnification

You agree to indemnify and hold harmless Segura IT Solutions Ltd and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Service, violation of these Terms, misuse of PAF data, or infringement of any third-party rights.

12. Account Termination

• You may request account closure and data deletion at any time
• We may suspend or terminate accounts that violate these Terms, with or without notice
• Upon termination, any remaining unused credits are forfeited
• Provisions that by their nature should survive termination will remain in effect

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms and revising the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Us

If you have questions about these Terms, please contact us at:

[email protected]